Lingopal (blog)

Apple is annoying me.

By now everyone who has an iPhone, and plenty of others who don’t, know two things:

1) The new operating system for iPhones, OS 3.0 has been released

2) The new version of the iPhone has also been released (it runs OS 3.0).

We tested Lingopal on a beta version of OS 3.0 and it didn’t work. So we were as snappy as we could be in getting the code fixed so it would work. Then we submitted the upgrade to Apple in hope of timely approval …

And we’re still waiting.

Meanwhile, all of our customers who have upgraded to OS 3.0, have started Lingopal only to have it crash. But when they look on iTunes for an upgrade, it ain’t there. And prospective customers either (a) don’t read the warning blurb in iTunes and download anyway, and are thrilled to have a crashing app, or (b) read the warning blurb and move on. Either way, it all means pissed-off customers and lost sales.

Not surprisingly, Apple haven’t responded to any of my requests for a status on approval of the app upgrade.

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